OODA Loop Digital — Privacy Policy Last Updated: May 6, 2026

Introduction

This Privacy Policy describes how OODA Loop Digital ("we," "us," or "our") collects, uses, and protects your information when you visit our website or interact with our services. By using our website or responding to our communications, you agree to the practices described in this policy.

Information We Collect

When you contact us through our website, book a call, or submit a form, we may collect the following information:

Your name

Your business name

Your phone number

Your email address

Information about your business you choose to share with us

We do not collect payment information directly. All payments are processed through third-party payment processors and we never store your credit card or banking information on our systems.

We also collect standard analytics information through our website including browser type, IP address, pages visited, and time spent on the site. This information is used to improve our website and is not tied to your personal identity.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule calls

Deliver the services you have signed up for

Send you updates related to your account or our services

Improve our website and service offerings

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

SMS Messaging

If you receive SMS messages from us or from systems we manage on behalf of our clients, those messages are sent in connection with an existing business relationship. You may opt out at any time by replying STOP. Message and data rates may apply. For assistance reply HELP.

Cookies

Our website may use cookies to improve your browsing experience and collect analytics data. You can disable cookies in your browser settings at any time. We may also use Google Analytics to understand how visitors use our site. Google's use of cookies is governed by their own privacy policy.

Third Party Services

We use trusted third-party platforms to deliver our services including GoHighLevel for CRM and automation, Stripe or similar processors for payments, and Google for analytics and advertising. Each of these platforms has their own privacy policy governing how they handle data.

Data Retention

We retain your information for as long as necessary to deliver our services or as required by law. If you would like your information removed from our records, contact us directly and we will honor that request promptly.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of any marketing communications at any time.

If you are a California resident, you have additional rights under the California Consumer Privacy Act including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are not directed at children under the age of 18 and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

OODA Loop Digital [email protected] (361) 688-2076 oodaloopdigital.com